Refund and Cancellation Policy
Due to limited availability and tight scheduling, when you purchase a tutoring package with The High Bar, we are each committing to work together for the entire bar prep season until the exam date.
Recognizing that cancellations and the scheduling of make-up lessons are disruptive to our ability to provide services, your refund options are limited.
By scheduling The High Bar’s tutoring services, you agree to pay full price for scheduled lessons, except as provided here:
- Individual Lessons: For individually-purchased lessons there is a 24 hour cancellation policy. If you do not cancel your individually-scheduled lesson with more than 24-hours’ notice, you will be charged full price for the lesson.
- Lesson Packages: For tutoring sessions purchased as a package, you may cancel for a full refund prior to two weeks before your first tutoring session. Season or lesson packages cancelled within two weeks of the first tutoring session will receive a 75% refund, provided such cancellation is made at least 24-hours before the first tutoring session. Cancellations made within 24-hours of your first tutoring lesson and prior to beginning your second tutoring session will receive a 50% refund. Lesson package fees paid are non-refundable after starting your second tutoring session. No refunds will be given for individually missed or cancelled lessons purchased in a package, but we will work with you to reschedule your lesson for another time.
Tutoring packages and lessons are non-assignable under any circumstances.
We want you to be happy with the tutoring services you receive from The High Bar.
If you have any questions about this cancellation policy, please contact us via email at firstname.lastname@example.org.